Assessing and Managing Impacts

We implement Environmental and Social Impact Assessments before greenfield or brownfield expansion projects. These assessments identify potential impacts from the outset and provide a framework for developing mitigation plans. Many of our operations use baseline assessment tools to help identify community needs and provide a baseline against which we can measure our performance over time. Our active mining sites have mine closure plans that specify measures for managing environmental impacts at closure.

At PTFI and TFM, our Community Liaison Officers are responsible for facilitating communications between the company and the community. They are the primary channel to circulate information regarding developments that may interest or affect communities. They also report back to the company regarding community questions, concerns and grievances. This engagement process enables management to monitor and assess any potential risks in its operations, and consider necessary mitigation. These communications are an ongoing effort and are supplemented with stakeholder meetings, workshops and socialization programs.

Our operations utilize a community grievance management system for recording, processing and responding to local concerns. Approximately 525 community grievances were recorded at worldwide operations during 2015, of which over half were related to resettlement at TFM. At TFM, an Independent Mediation Committee (IMC) provides an impartial venue to review and resolve grievances related to resettlement. Mediation occurs only if the complainant is not satisfied with TFM’s resolution to the initial grievance recorded through the grievance system and the complainant requests the grievance be presented to the IMC. In 2015, the IMC received 26 cases and resolved 38, including cases from the prior year. Three cases remained in process at the end of the year. IMC cases related to community resettlement, property damage and employment.